Refund Policy

We do not offer refunds or replacements when customers enter the wrong shipping address. Please make sure all your information is correct before placing an order. It is the customer's responsibility to ensure the accuracy of their shipping details. Any misunderstandings or errors in the provided information are not our responsibility to correct after the order has been placed. Additionally, we are not liable for any issues arising from improper purchasing decisions or failure to review order/product details thoroughly before confirmation.


Refunds must meet the following:


1)  Items must be sent back in the same condition as you received them using the return label provided by customer service.


2)  Items must be unused and sent back in the original packaging.

 

3)  Refund requests must be made within 30 days of receiving the package.


To request a refund, please email us at RescueReadySupply@hotmail.com with your name, order number, and information regarding why you are requesting a refund.


If your return is approved, we will provide a complete refund within 7 days of receiving the returned item with a 20% restocking fee and $7.50 shipping fee. Refunds will take 3-5 days to be processed by the bank.


Please email us before shipping back the package, if we do not approve your refund before sending, we cannot accept it.


Order Edits


Please inform us of any changes to your order within 12 hours. After 12 hours there is no guarantee that your order will be able to be altered. This includes size changes, address changes, cancellations, etc.


International Shipping


Customs duties, taxes, and additional charges are not included in our pricing. It is the shopper’s responsibility to be aware of any additional charges you may incur as each country has different tax laws.


Clearance Items


Items sold on clearance can not be returned or refunded.


European Union 14 day cooling off period


Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase


For more information, contact us at RescueReadySupply@hotmail.com

Imagine driving down a familiar road when, suddenly, your car skids off the edge and plunges into a body of water. As the vehicle begins to sink, panic sets in. Do you know what to do next?

The Hidden Dangers of Submerged Vehicle

When you drive your car into a body of water, the vehicle starts to sink rapidly. Water pressure builds quickly, making it nearly impossible to open the doors. The electrical systems may fail, rendering power windows and locks useless. In this critical situation, every second counts, and without the right tools, escaping can be extremely difficult. Seat belts can jam, trapping you in your seat, and breaking car windows underwater is challenging. Having a tool like a 2-in-1 Safety Hammer, which includes a seat belt cutter and a window breaker, can be crucial for a quick and safe escape.

2 in 1 Safety Hammer

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Hand Crank Radio During Power Outages

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A hand crank radio becomes an indispensable tool in these situations. Unlike traditional electronics that rely on the power grid or batteries, a hand crank radio can be powered manually, ensuring you remain connected and informed. Our Portable Emergency Solar Hand Crank Weather Radio not only provides reliable access to AM/FM/WB radio channels but also features a built-in LED flashlight and USB charger, making it ideal for prolonged power outages. Stay prepared and ensure your safety with this essential emergency tool.

Emergency Hand-Crank Radio

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A fire blanket is the perfect tool to have on hand. It deploys instantly, smothers flames without the mess of an extinguisher, and requires no special training to use. Don't wait until it's too late—be prepared for the unexpected.

Fire Blanket